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1. How do I book a shoot with World Through Lens?

• You can either choose a package from our website or request a custom package.

• Once the package is finalized, you need to block your preferred dates.

• After confirming the date, we provide a payment receipt, and your dates are reserved in our calendar.

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2. What is the cancellation and rescheduling policy?

• The booking fee is non-refundable if the client cancels the shoot.

• If a cancellation is made within 7 days of the scheduled shoot, a 15% cancellation fee of the total quotation will be charged.

• Rescheduling requests must be made at least 7 days before the original shoot date and are subject to availability.

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3. Do you provide dressing recommendations and rental outfits?

• Yes! After booking, we share dressing recommendations based on the shoot theme.

• We also offer rental outfit options that clients can choose from.

• If a client wants to rent a specific dress that is not available in our collection, they must inform us at least 10 days before the shoot so we can pre-book it.

• If they don’t pre-book within this timeframe, they must choose from the available rental options.

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4. What happens just before the shoot date?

• Before the shoot, we provide the client with:

  • Meeting location & point

  • Photographer’s contact details

  • Any last-minute instructions to ensure a smooth experience.

• The shoot is then managed between the photographer and the client on location.

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5. When and how should I complete the payment?

• A 10% advance payment is required to confirm the booking.

• After the shoot is completed, the remaining 90% payment must be made before we proceed with the post-production process.

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6. When will I receive my raw images?

• Raw images will be provided after the 90% payment is made.

• Once the payment is received, we will inform the client when the raw image link is uploaded, usually within 2-3 days.

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7. When will I receive my edited images?

• Edited images will be delivered within 10-12 days after the raw images are provided.

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8. When will I receive my final edited video?

• The edited video will be delivered within one month from the shoot date or from the date of the 90% payment—whichever comes later.

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9. How does the video editing process work?

• We will inform the client when the video editing process starts.

• If they have specific requests (such as a preferred song), they must provide them before editing begins.

• If they don’t provide a song, we will choose one that best complements the video.

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10. Can I choose my own song for the video?

• Yes, but we highly recommend leaving the song selection to our editors as they know what fits best.

• If you have a very specific song in mind, you must provide it before editing starts.

• Important:

  • If you provide a song, that exact track will be used, and no changes can be made later.

  • If we select the song, no changes or replacements will be allowed once editing begins.

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11. Is it better to choose a song before the shoot?

• Yes! Choosing a song before the shoot helps us create better content with the right mood and flow.

• This allows us to shoot sequences that match the song’s energy and feel, leading to the best possible outcome in the final video.

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12. What is your creative control and editing policy?

• World Through Lens Photography reserves the right to exercise creative judgment in capturing and editing photographs.

• The client acknowledges that the style and quality of photographs may vary based on factors like lighting conditions and location.

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13. Can I request changes to my video after editing?

• One round of minor revisions (such as sequence adjustments) is included.

• Major changes (like song replacement or complete re-editing) are not included unless agreed upon beforehand.

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14. How long do I have to request revisions?

• Clients must submit any minor change requests within 5 days of receiving the edited video.

• After this period, the project will be considered closed, and further revisions will not be possible.

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15. Do you provide raw footage?

• Raw photos and videos are not included in the package but can be purchased separately for an additional cost.

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16. How long will my files be stored?

• Edited photos and videos will be stored for 30 days from the final delivery date.

• Please download and back up your files within this period, as we will not be responsible for lost data after this timeframe.

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17. Can I get an urgent delivery of my photos or videos?

• Yes! Urgent delivery is available for an additional fee as follows:

  • Photo edits within 5 days of selection: ₹1,500

  • Video edits within 7 days of selection: ₹3,000

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18. Can World Through Lens use my photos and videos for promotions?

• Yes, we reserve the right to use selected photos and videos for portfolio, social media, and promotional purposes.

• If you prefer to keep your content private, you must inform us in writing before the final delivery.

By proceeding with the booking, you agree to these terms.